2018 National Association of Community Health Centers

Homeward Bound of Grand Valley Staff


The National Association of Community Health Centers NHCAC working with Provider Clinical Support System PCSS , launched a pilot study on how to best address intake, billing and coding procedures in community healthcare centers, critical aspects in positive patient outcomes. which and summarized with a blueprint for a successful OUD/MAT practice. Peer Support is one distinct and specific recommendation to bolster effectiveness in a practice and so are the CCAR trainings we deliver. Here is an excerpt from that report:

PURPOSE: If a health center’s goal is to expand access to MAT Program services for individuals suffering from opioid addiction, or at risk of becoming addicted, facilitating community outreach efforts targeting shelters, soup kitchens, and similar locations can be a valuable process.


  • Successfully expanding community outreach efforts requires finding the right individual(s) to serve in this capacity. A “recovery coach” may be a good fit for this function, as these individuals commonly possess the following attributes:
  • Typically is in recovery (i.e. a peer)
  • Have acquired knowledge about how to successfully sustain recovery
  • Non-clinical role – this person is not diagnosing or treating addiction or mental health issues
  • Able to remain engaged with patients throughout the recovery process
  • The recovery coach can be valuable in a case management role and in assisting patients with sustaining their recovery. Below are some examples of specific roles a recovery coach can fulfill as a MAT Program resource.

RECOVERY COACH ACADEMY Specific training for individuals serving as a recovery coach are available, including through the Center for Addiction Recovery Training (CCAR Recovery Coach Academy): CCAR (or) Embark/PCA Colorado

For more information about recovery coaches:

OASAS Recovery Coach 

New Hampshire Public Radio 

Find out more